Frequently Asked Questions
Everything you need to know about your Imprint Merch experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request for a refund or size exchange.
How should I care for my Imprint Merch apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat. Avoid ironing directly on the printed designs.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I track my shipment?
Yes! Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your products ethically sourced?
Absolutely. Imprint Merch is committed to sustainability and ethical manufacturing. We only partner with suppliers who provide fair wages and maintain safe working environments.